She is on the editorial board of Writing on the Edge, Issues in Writing, and Technical Communication Quarterly. From 1999 to 2008, she was Co-editor of Special Issues forTechnical Communication Quarterly, and from 1987 to 1997, review editor of Issues in Writing. She served as President of the Association of Teachers of Technical Writing from 1995-97 and Vice President from 1991 to 1993, and she has held the office of Secretary in the Council for Programs in Technical and Scientific Communication and President and Vice President of the Rocky Mountain Modern Language Association. In 1992, she was selected Associate Fellow of the Society for Technical Communication, and in 2000, she was elevated to rank of Fellow in the Association of Teachers of Technical Writing. In 2007, she received the Distinguished Service Award from the Council of Programs in Technical and Scientific Communication.
She also works as a technical writer, editor, and consultant in business and industry, conducting workshops and seminars in communication and improvement of instruction in training programs for supervisors, technicians, engineers, and management personnel; proposal writing and sources of funding; job search training; usability testing; and documentation principles. Her clients have included YWCA, The Price Club, Woodward-Clyde Consultants, Medtronics, Xerox, Nike, and NCR, as well as federal and state agencies.